Terms of Service

Last updated: October 5, 2026

These Terms of Service ("Terms") are an agreement between you and MY IT SOLUTION LLC ("MY IT SOLUTION", "we", "us"), a company located in the State of Georgia, USA, and govern your use of SecureDocs at securedocs.myitga.com (the "Service"). By creating an account or using the Service you agree to these Terms, to our Privacy Policy and to our Refund Policy. If you do not agree, do not use the Service.

1. The Service

SecureDocs lets a signed-in user (a "Sender") upload a file and create a link for one named recipient (a "Recipient"). The Recipient opens the link, requests a one-time code that is sent only to the email address the Sender entered, and downloads the file once. Links expire after 7 days and the file is then deleted from our servers. Files are encrypted while stored. The Sender may revoke a link, or replace it with a new one, at any time.

2. Accounts

  • You must be at least 18 years old and able to enter into a contract to open an account.
  • You are responsible for keeping your password confidential and for everything done under your account. Tell us at once if you believe it has been used without your permission.
  • You must give accurate account information and keep it up to date, in particular the email address we use to reach you.
  • An account is for one person. Accounts created for you by MY IT SOLUTION ("managed accounts") are billed under a separate agreement and are not covered by section 4.

3. Acceptable use

You agree not to use the Service to:

  • upload or share content that is unlawful, infringes anyone's rights, or that you do not have the right to share;
  • distribute malware or any content designed to harm a Recipient or a computer system;
  • send links to people who have not asked for them, or use the Service for unsolicited marketing;
  • interfere with the Service, probe or circumvent its security, or access another user's data;
  • resell the Service or use it on behalf of a third party without our written consent.

We may remove content, revoke links or suspend an account that we reasonably believe breaks these rules or the law. You alone are responsible for the files you upload and for choosing the right Recipient address.

4. Plans, payment and trial

  • Self-service accounts choose a monthly plan. Each plan sets the largest single upload and the total size of your active links; the current plans and prices are shown on the Pricing page.
  • Payments are processed by Stripe. By subscribing you authorize us, through Stripe, to charge your payment method each month until you cancel. We never see or store your full card number.
  • New subscriptions start with a 7-day free trial. A valid card is required to start the trial, and each card is entitled to one free trial. If a card has already been used for a SecureDocs trial, the subscription starts as a paid subscription on the day you subscribe; this is stated on the checkout page before you confirm.
  • Unless you cancel before the trial ends, the first monthly payment is charged automatically when the trial ends.
  • Prices may change. We will give you at least 30 days' notice by email before a price change applies to your subscription.
  • If a payment fails, you cannot create new links until the payment goes through; existing links keep working until they expire. If the payment keeps failing after Stripe's retries, the subscription ends.
  • You can cancel at any time from the Billing page. Cancellation takes effect at the end of the period you have paid for, and you keep full access until then. Refunds are described in the Refund Policy.

5. Your content

You keep all rights to the files you upload. You give us only the permission needed to store, encrypt, transmit and delete them in order to provide the Service. We do not open, read or analyze your files, and we do not use them for any other purpose. Files are deleted when the link expires, when you revoke it, or when your account is closed.

6. Availability and changes

We work to keep the Service available at all times but cannot promise uninterrupted operation. We may change, suspend or discontinue features, and we may perform maintenance with or without notice. Because every link is temporary, you should keep your own copy of any file you send.

7. Termination

You may close your account at any time by cancelling your subscription and contacting us. We may suspend or terminate your account if you breach these Terms, if required by law, or if your subscription has ended and remains unpaid. On termination your active links are revoked and the files behind them are deleted.

8. Disclaimer of warranties

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be error-free or that a Recipient will receive or open a link. SecureDocs is not offered as a HIPAA business associate service unless a separate written agreement says so.

9. Limitation of liability

To the fullest extent permitted by law, MY IT SOLUTION will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or business, arising out of or related to the Service. Our total liability for all claims related to the Service is limited to the amount you paid us in the twelve months before the claim.

10. Indemnification

You agree to indemnify and hold MY IT SOLUTION harmless from claims, damages and expenses (including reasonable attorneys' fees) arising from the files you share, your use of the Service, or your breach of these Terms.

11. Governing law

These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Georgia, and you consent to their jurisdiction.

12. Changes to these Terms

We may update these Terms. The "Last updated" date at the top shows the current version. For material changes we will notify you by email or with a notice in the Service before they take effect. Continuing to use the Service after that means you accept the updated Terms.

13. Contact

MY IT SOLUTION LLC, Georgia, USA · through the contact page at www.myitga.com